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  • Scam Alert! Make Sure You Know If A Message Is From Us

    UPDATE: Due to a recent resurgence of SPAM messages being sent out to our license holders, we wanted to remind you of these tips to help keep your information secure!

    Scammers or Spammers sometimes try to copy and email and text from messages from TREC or TALCB to trick you into providing personal information. We know this can be confusing and frustrating, and we want to help make sure you don't fall victim to these schemes.

  • Customer Service Team Hard at Work, From Home

    In early March the COVID-19 virus began spreading rapidly throughout the country. The Texas Real Estate Commission (TREC) and Texas Appraiser Licensing and Certification Board (TALCB) took drastic measures to ensure the health and well-being of the staff while continuing to address the questions and concerns of consumers and license holders. TREC and TALCB quickly determined it was best for staff to transition staff wor

  • From the Executive Director - June 2020

    Greetings to you upon the beginning of summer. I hope each of you continues to live well in this COVID-19 season. This is a season in which the burdens of each of us are personal and unique.   Our agency will do what we can to ease whatever burdens possible.   

  • TREC Planning Tour Going Virtual 

    The Texas Real Estate Commission is pleased to announce the 2020 virtual planning tour. Due to travel restrictions related to the Coronavirus, TREC moved the tour online. Join TREC Chair, Scott Kesner, and TREC Executive Director Chelsea Buchholtz as they discuss the future of the agency. In a rapidly changing market, the agency needs to hear from license holders about what issues matter most to them.  

  • TREC Director of Enforcement Announced

    AUSTIN, TX – The Texas Real Estate Commission (TREC) is pleased to announce the promotion of Michael Molloy to Director of Standards and Enforcement Services (SES), beginning May 18, 2020.  

  • Temporary Allowance for Inspector Ride-Along Courses

    In light of the current COVID-19 pandemic, TREC understands that some inspector applicants may find it challenging to complete the in-person ride-along course required for licensure.

  • TREC Welcomes New Director of Finance

    AUSTIN, TX – Texas Real Estate Commission (TREC), and Texas Appraiser Licensing and Certification Board (TALCB) are pleased to welcome Ranada Williams as Director of Finance. Williams will oversee the financial strategic planning, accounting operations, procurement, and financial compliance of the agency.  She recently transferred from the Texas Military Department, where she had been an employee since 2008, and most recently served as their Chief Financial Officer from 2017-2020.

  • Tips on Rebates, Referrals, and other Promotions 

    We regularly receive questions about the difference between rebates, referrals, and other promotions like drawings and client gifts.  First, when you are considering offering any of these make sure your advertisements are upfront and clear about what you are offering.  If there are terms and conditions to qualify then you should have them in writing and provide them in your advertisement. If you are a sales agent, seek

  • Broker Responsibility Working Group Appointments Announced

    AUSTIN, TEXAS - The Texas Real Estate Commission (TREC) is pleased to announce the appointment of members to the Broker Responsibility Working Group (BRWG). The newly appointed working group will meet for the first time on June 9.  

  • From the Chair - Inspector Committee - May 2020

    The Inspector Committee held its regularly scheduled meeting on April 13th. Due to social distancing rules throughout the state, the meeting was held via teleconference. This was the first time in my tenure that this has happened. A huge thank you goes out to TREC staff for getting this put together quickly to help us all stay safe while still getting the important work done that we need to.

  • Agency Seeking Executive Director

    The Texas Real Estate Commission (TREC) is hiring a new Executive Director. Our long-serving Executive Director, Douglas Oldmixon, is retiring at the end of March 2020. The Executive Director serves as the agency leader for both TREC and for the Texas Appraiser Licensing and Certification Board (TALCB), and is responsible for organizational culture and day-to-day operations of the agency.

  • End of Year Customer Service Update

    In April of 2018, the Executive Director of the Agency reached out to our stakeholders and to the public to acknowledge that the customer service the Agency was providing was unacceptable, and that we were working diligently to find sustainable solutions to resolve these issues.

  • A Closer Look at the 2019 Legislative Session

    The 2019 Legislative Session concluded on May 27. With over 7,000 bills filed by legislators, this session was a busy one.  While the Agency’s primary focus this session was on our Sunset legislation, we did keep our eye on the progress of several bills that could have impacted the Agency in one way or another.

  • Branch Office License Update

    As a result of changes recommended by TREC and implemented by the Agency’s sunset bill, a separate license certificate displaying the address for each branch office maintained by a broker or brokerage will no longer be required as of September 1, 2019,

  • Getting to Know Chair Scott Kesner

    Scott Kesner was appointed chair of the Texas Real Estate Commission on April 25, 2019. With more than 25 years of experience, this appointment is another highlight in Scott's long career.  Chair Kesner recently traveled to Austin from his home city of El Paso to meet with Agency senior staff and learn more about the Commission. He spent the day speaking to each director, learning about everything from enforcement to communications to technology.

  • How to Deal With Inspection Reports Provided to a Seller

    What happens if a seller receives a copy of a recent inspection report?  Must they share it with a future buyer?  The scenario is common.  A seller lists their home.  A buyer submits a contract with an option period. Seller accepts.

  • Do You Have a Question for Standards and Enforcement Services? Here's a Few Tips for How We Can Help

    SES carries out the Commission’s mission to protect Texas consumers by enforcing the laws and rules that regulate real estate brokers and sales agents, real estate (home) inspectors, residential service (home warranty) companies, and timeshare providers. SES also implements the relevant standards and reviews applications for licensure and determinations of fitness to assess the honesty, integrity, and trustworthiness of applicants. 
     
  • What is the Complaint Process?

    Standards & Enforcement Services (“SES”) is the TREC division that handles enforcement of the Commission’s laws and Rules through complaint investigation and disciplinary action. 

    What should you do?

  • Print License History On Demand

    The Texas Real Estate Commission is pleased to announce the launch of our new automated Certified License History tool. This new features allowing anyone to print a certified license history ON DEMAND for FREE! This is just one more way TREC is working to simplify our processes to provide excellent customer service.

  • Brokers and Preferred Lists of Service Providers - What's Allowed?

    The Commission has received several questions about whether a broker may advertise about a service provider (such as a real estate inspector) and, if allowed, are there any limits to this type of activity?

  • From the Chair - September 2019

    In August the Commission met for its regular quarterly meeting, and the agenda was far from typical!  We said a special thanks to Mr. Brad Philips who has served for twelve years on the Inspector Advisory Committee, with two terms as its Chair. The majority of the lengthy meeting was filled with fiscal year-end updates on a variety of matters that are a result of the 2019 legislative session, and much of which needed to be accomplished before September 1st or by January 1st. 

  • From the Deputy Executive Director - September 2019

    August 31 marked the end of our fiscal year, and a lot has happened in this last year. Since September 2018, the agency has gone through Sunset review, a legislative session, and changes in the leadership team.

  • From the Executive Director - August 2019

    August is here with all of its heat, and it’s the last month of the fiscal year for the Agency.  August also means both the Commission and Board will have their regularly scheduled meetings this month and that the agendas will be busy –as they always are after a legislative session.

  • From the Chair - Inspector Committee - August 2019

    The Inspector Committee met on July 15 for its quarterly meeting.  There was a lot on the agenda, as this has been a busy year in our industry.  The Standards of Practice Subcommittee is still in the review process and asked the full committee for direction on whether to keep the standards more general or to get specific on a multitude of items.  The consensus was to keep them general overall but to update the current standards to meet some newer criteria.  The Education Subcommittee has been

  • From the Deputy Executive Director - July 2019

    The future of the Plumbing Board has been on the minds of many inspectors since the end of the legislative session. As a result of action taken by Governor Abbott, the Plumbing Board will continue until 2021; please be sure to see our article on this to get all the information you need.

  • From the Executive Director - July 2019

    This month we published two articles that I thought would be helpful to share with you that reflect some of the required changes outlined in the final report from the agency’s sunset review process.

  • From the Deputy Executive Director - June 2019

    The 2019 Legislative Session is finished. While there was no legislative action that specifically relates to the regulation of inspectors, the Agency Sunset Bill passed, which deals directly with the regulatory authority of this Agency. Several other bills that impact the licensing authority of all regulatory agencies also passed. The Agency is determining what rules need to be recommended, some of which will likely come before the Inspector Committee at its July 15 meeting. 

  • From the Chair - June 2019

    The Commission met for its regular quarterly business meeting on Monday, May 6th and we had a full agenda.  It was my very first meeting presiding as the newly appointed and confirmed Chair, so it was quite an experience getting prepared in the very short period after my confirmation on April 24th.  At this meeting, we also welcomed two new Commissioners who were confirmed on May 1st - Barbara Russell of Denton and Chief Deputy Sherriff Jason Hartgraves of Dal

  • From the Executive Director - May 2019

    I am thrilled to be able to lead with some great news – because of enhanced staffing, improved training, real-time flexibility in response management, and more precise phone system programming we’ve employed, in recent weeks the average hold times for calls received by the agency’s contact center are under five minutes! Also, the average for all of April was about five and a half minutes, so we are still improving. Our goal is to keep doing so methodically and sustainably.

  • From the Chair - Inspector Committee - May 2019

    The Inspector Committee had a full agenda for its April meeting.  The meeting was accompanied by the newest appointments to the Inspector Committee, as well as the incoming General Counsel for the Real Estate Commission, Chelsea Buchholtz.  There was also significant representation from multiple trade associations and education providers as well.

  • TREC Announces Appointments to Inspector Advisory Committee

    Austin, TX – The Texas Real Estate Commission is pleased to announce the appointment of three new inspector committee members and two re-appointments to the committee. Mike Morgan of Brownwood was appointed as a new inspector member and Robert John Daehn of Aransas Pass and Dave Motley of Garland were appointed as public members. Lee Warren of Farmersville and public member Barbara Evans of Fort Worth were reappointed.

  • TREC No Longer Accepting ACH Payments

    After careful consideration, we have decided to discontinue the ACH payment option for our online services.   Effective April 1, 2019, all payments submitted through our online services will require a debit or credit card.  We apologize for any inconvenience this may cause. 

  • ESAC Appointments Announced

    AUSTIN, TX - The Texas Real Estate Commission is pleased to announce the recent appointments of seven new committee members to the Education Standards Advisory Committee (ESAC). Broker members: Mary Lou Henry, McAllen, Marion Napoleon, Grand Prairie, Ruben Peña, San Antonio, and Lori Solecki, Colleyville and educators: Scott Hilton, Houston, Kellie Stokes, Lewisville, and Kelea Youngblood, Austin, have all been appointed as members with terms set to expire in December 2020.

  • Inspector Committee Accepting Applications for Members

    The Texas Real Commission is accepting applications for appointment to open Inspector and public member positions of the Texas Real Estate Inspector Committee.

  • Sunset Commission Staff Report Published

  • AGENCY RECEIVES DISTINGUISHED AWARDS

    Austin, TX – The Texas Real Estate Commission and Appraiser Licensing & Certification Board is pleased to announce the agency has won two coveted Association of Real Estate License Law Officials (ARELLO) Communications Awards. One is for the new integrated communications plan, and the other for Board and Commission meeting communications.

  • Using "Realty" In Team Names

    At the Commission Meeting on Monday, August 13, 2018, the Commission adopted changes to the advertising rules (§535.155) allowing Broker team names to include the term "realty," so long as the other requirements for team names are met.

  • Customer Service Matters: How the Agency Has Improved

    Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.

  • Progress Report from Our Agency to Texas:

    In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.

  • The Sunset Review of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board

    The mission and performance of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board are under review by the Legislature as required under the Texas Sunset Act.  The Act provides that the Sunset Commission, composed of legislators and public members, periodically evaluate a state agency to determine if the agency is still needed and to explore ways to ensure that the agency's funds are well spent.  Based on the recommendations of the Sunset Commission, the T