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There are delays processing applications because of integrations between the REALM Portal with our exam vendor and DPS fingerprinting. We are actively working on a fix for these problems and aiming for a mid-January implementation. Once resolved, we should be able to process many of the applications that have been held up, unless there is an issue with your background check. You will receive notification from TREC if there is more information that we need to process your application or if there is a background check issue.

The form letters you receive from Pearson Vue after passing the exam may indicate that you should receive your license within 10 business days. This is not accurate because of the REALM Portal integration issues with Pearson Vue exam records. We are actively working on a fix for applications and aiming for mid-January. Please allow us more time to process your applications.