Due to a high volume of requests, we are experiencing delays in processing applications and renewals.  We apologize for the delay.  We are working hard to reduce processing times quickly and make long-term improvements to our customer service.

The processing dates provided below are updated every Monday by 3:00 PM Central Time. 

The dates in the table below reflect the Received Date of the documents that we are currently processing. During the last two weeks of the month, we concentrate our efforts on processing timely submitted license renewals and supporting documents for license holders who expire at the end of that month. 

Background Checks

The processing times noted above DO NOT apply to initial and renewal applications referred for additional review due to background check results. These applications are made confidential to protect the applicant.  Any information, including processing status, cannot be disclosed by our call center.  In those instances, if any additional information is needed concerning your application, you will be contacted directly by our enforcement division.