The Texas Legislature established the Texas Real Estate Commission (TREC) in1949 to safeguard consumers in matters of real property transactions and valuation services. TREC shares staff members and resources with the Texas Appraiser Licensing and Certification Board (TALCB), established as an independent subdivision of TREC in 1991 when federal law required increased regulation of appraisals. Together TREC and TALCB oversee real estate brokerage, real property appraisals, inspections, home warranties, right-of-way services, and timeshare. The agency provides licensing, education, and complaint investigation services, as well as regulation and enforcement of state and federal laws and requirements that govern each of these areas of service to consumers in Texas.
Administration and Management Services (AMS)
AMS coordinates the regular meetings of policy makers appointed by the Governor, implements the decisions of the Commission and Board, coordinates with key stakeholders and other branches of government, directs day to day operations and manages major initiatives of the agency in education, licensing, and industry regulation programs. The division includes the TREC Executive Director/ TALCB Commissioner, General Counsel to TREC, General Counsel to TALCB, as well as government and public affairs personnel.
Reception and Communication Services (RCS) - Director Robert Hood
RCS is the agency’s centralized customer service division. Division team members receive and respond to general communications from Texas consumers, license holders, and applicants, including all telephone, e-mail, and in-person inquiries.
Education and Examination Services (ELS) - Director Jennifer Wheeler
EES receives, reviews and processes applications for qualifying and continuing education providers, courses and instructors to ensure statutory and agency standards are met. Division team members support the agency’s mission to protect consumers of real estate services in Texas by ensuring content for qualifying and continuing education courses is both accurate and relevant and that courses satisfy requirements for design and delivery methodologies.
Licensing and Registration Services (LRS) - Director Denise Sample
LRS ensures education and experience requirements are satisfied for the various license types. Licensing team members verify qualifications have been met before the agency issues a new license or registration to real estate brokers or sales agents, appraisers, inspectors, and easement or right-of-way registrants and process license renewals, information changes and license histories
TREC Standards and Enforcement Services (TREC SES) - Director Mark Moore
SES administers TREC's complaint investigation and disciplinary enforcement programs. TREC SES team members carry out the Commission’s mission to protect consumers by enforcing The Real Estate License Act, Rules of the Commission, Chapter 1102 of the Texas Occupations Code regarding Real Estate Inspectors, the Texas Timeshare Act, and the Residential Service Company Act. TREC SES staff also implements standards and reviews applications for licensure and determinations of moral character to assess the honesty, integrity, and trustworthiness of applicants. For more information, visit the Laws and Rules section of this website.
TALCB Standards and Enforcement Services (TALCB SES) - Director Troy Beaulieu
TALCB SES administers the Texas Appraiser Licensing and Certification Board’s complaint investigation and disciplinary enforcement programs. The division ensures compliance with federal law under the Financial Institutions Reform, Recovery and Enforcement Act of 1989 as amended by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. TALCB SES also enforces state law and investigates potential violations. For more information about the Texas Appraiser Licensing and Certification Act and more, visit the Rules and Laws section of the TALCB website.
Staff and Support Services (SSS) - Director Priscilla Luzader Pipho
SSS performs all of the revenue accounting, budgeting, financial payment functions, human resources administration, purchasing and contract administration, and asset and property management for the agency.
Information and Technology Services (ITS) - Director Stephen Rapp
ITS develops and maintains the technical infrastructure needed to meet the agency’s business requirements, including application development, network management, technical support, website services, and records management. ITS team members follow standards adopted by the Texas Department of Information Resources (DIR) and utilize industry best practices to ensure utility, reliability, and security.