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  • TREC No Longer Accepting ACH Payments

    After careful consideration, we have decided to discontinue the ACH payment option for our online services.   Effective April 1, 2019, all payments submitted through our online services will require a debit or credit card.  We apologize for any inconvenience this may cause. 

  • From the Chair - March 2019

    Due to the amount of business we needed to conduct to both meet our obligations to advance the normal work of the Commission, and consider all of the matters highlighted in the agency’s Sunset Report, the Commission met for two days in February.  The Texas REALTORS Winter Meeting overlapped our dates, so we had several extra stakeholders in attendance – and they earned CE credit for attending! 

  • From the Chair - Inspector Committee - March 2019

    The IAC has been busy already this year.  Through a substantial amount of time and hard work, the Education Subcommittee has proposed, and the IAC approved recommending changes to how one can obtain a license in Texas.  Texas has had some of the strictest requirements for licensure of any state in the union.  The proposed number of hours to be eligible for a license will go down significantly, but the content of those courses will change as well.  Keep in mind that the intent here is not to l

  • Scam Alert! Make Sure You Know If A Message Is From Us

    Scammers or Spammers sometimes try to copy and email and text from messages from TREC or TALCB to trick you into providing personal information. We know this can be confusing and frustrating, and we want to help make sure you don't fall victim to these schemes.

  • From the Deputy Executive Director - Inspectors - February 2019

    The Inspector Committee met on February 4. Among the business items taken up by the Committee was the election of the Committee officers for the upcoming Calendar year.  Lee Warren was elected as the chair of the Committee, Shawn Emerick was elected as vice-chair and Steven Rinehart was elected as secretary.  I would like to thank the outgoing officers for their leadership over the last year.

  • From the Executive Director - February 2019

    So far, 2019 has offered Texas both very cold and very mild conditions – a bit unpredictable as this new year advances.  Perhaps this corresponds to the unexpected combination of elements at work as the legislative session gets underway?

  • Do You Have a Question for Standards and Enforcement Services? Here's a Few Tips for How We Can Help

    SES carries out the Commission’s mission to protect Texas consumers by enforcing the laws and rules that regulate real estate brokers and sales agents, real estate (home) inspectors, residential service (home warranty) companies, and timeshare providers. SES also implements the relevant standards and reviews applications for licensure and determinations of moral character to assess the honesty, integrity, and trustworthiness of applicants. 
     
  • From the Deputy Executive Director - Inspectors - January 2019

    I’d first like to wish all of you a Happy New Year. I hope you all had time to relax and enjoy the Holiday season.  The New Year always brings with it an opportunity to reflect on the past and make a commitment to address those areas in which we might fall short.

  • From the Executive Director - January 2019

    Happy New Year!  As we return recharged from the holidays and gear up for the season, there are some key items to keep us busy in the very near future.  So let’s dive right in…  

  • What is the Complaint Process?

    Standards & Enforcement Services (“SES”) is the TREC division that handles enforcement of the Commission’s laws and Rules through complaint investigation and disciplinary action. 

    What should you do?

  • What’s in a Name? Advertising Name Types under TREC Rule 535.154

    Definitions:

    Broker Assumed Business Name (DBA) is another name for the broker’s business that can be used by all sponsored sales agents and brokers associated with this broker. Another name that indicates a broker’s line of business, e.g.  property management or commercial is also a DBA.

  • Are you a Delegated Supervisor?

    The answer to this question is “yes” if a broker has delegated to you in writing the responsibility to assist the broker in complying with The Real Estate License Act and Commission Rules. When this delegation exists to supervise sales agents sponsored by the broker, your name must appear on the Information About Brokerage Services form as the “Licensed Supervisor of Sales Agent/Associate.” A sales agent or broker may act as a delegated supervisor.

  • Seeking Recommendations from Inspector Committee

    After postponing consideration of proposed changes to inspector insurance requirements at their November 2017 meeting, TREC took no action on the proposed rule amendments and remanded the matter to the Real Estate Inspector Committee at the Commission’s February 2018 meeting.

  • New Contract Form Changes Now Available For Voluntary Use

    Mandatory Use Begins May 15, 2018 For All License Holders, Make Sure You Are Ready

  • Improved Communications Options Announced

    To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

     
    We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us:
  • Flexibility Added for Posting a Link to IABS and Consumer Protection Notices

    Effective December 6, 2017

    Since February 2016, you are required to have a specific link for each of these notices in a readily noticeable location on the homepage of your business website. The Commission has adopted amendments to those rules that give you additional flexibility when posting the link to the Consumer Protection Notice. 

  • What Happens To Administrative Penalties?

     (Hint: the money doesn’t fund the Commission)

    Administrative penalties are not revenue -- the Commission doesn’t make money from administrative penalties. Instead, the money goes to a trust account to pay consumers for judgments against a license holder.

  • TREC's Advertising Rules - What You Need To Know

    The effective date of the new rules is May 15, 2018, and we want to make sure everyone is thoroughly prepared for the changes.

    Background

  • Do You Advertise Your Business? Read This!

    Texas Real Estate Commission adopted new advertising rules at its November meeting. These rules are effective as of May 15, 2018, which gives license holders 6 months to comply with the updated requirements.
    §535.154 lays out alternate, assumed business and team name registration requirements and §535.155 lays out the revised advertising requirements. You can read both rules on our website.

  • Don’t Be The One Who Gets Blamed When a Buyer Does Not Get Approval

    Want to avoid a complaint? If you are a buyer’s agent and the buyer needs to get a loan, here are a few tips on how to avoid issues that have led to some complaints to the Commission.

  • From the Chair - Inspectors - December 2018

    As we wrap up the calendar year, I want to again thank everyone who has attended meetings over the last year, both Inspector Committee meetings and Commission meetings.

  • From the Chair - December 2018

    The Commission met on Thursday November 15 at the State Capitol. It was the longest meeting we have had in my memory, and it was also enormously fruitful for clarifying some policy expectations.  

  • From the Executive Director - November 2018

    November is upon us and the football season in Texas is more than half done.  What happens in the coming weeks makes all the difference for which teams make the playoffs. Some teams are getting better and others are struggling. I hope all your favorites are “growing stronger” as the season matures. 

  • An Update on Customer Service From Tony Slagle, Deputy Executive Director

    When I was named the Deputy Executive Director of TREC and the Deputy Commissioner of TALCB in August of this year, part of my expanded role at the agency was to focus on the agency operations, particularly the frontline customer service aspects of licensing and call center performance.

  • From the Executive Director - October 2018

    The agency has had quite a busy summer and the fall continues to bring a steady stream of challenges.  As we continue working through all the issues which arise, especially through the Sunset process, know that we remain fully committed to exploring every effective option available to improve this agency’s performance.  First and foremost, our mission has not changed and our dedication to accomplish it in the most effective, efficient and transparent manner is shared by our policymakers and o

  • From the Chair - Inspector Comittee - September 2018

    I want to personally thank all of the inspectors who took time out of their schedules to make the trip to Austin to attend the August 13th Texas Real Estate Commission meeting in person. I know that your time is valuable and the TREI Committee and I always value your input and appreciate your continued interest and involvement.

  • From the Chair - September 2018

    The extended heat of August has been relieved a bit by rains in early September. I hope the typical market frenzy of summer has moderated a bit so you can focus on your professional development as well. 

  • From the Executive Director: A Progress Report to Agency Stakeholders

    The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.  

  • From the Chair - Inspectors - May 2018

    The Inspector Committee has had a busy couple of months since it last met in February.  On March 26th, the Inspector Consumer Issues Working Group met to review issues regarding inspector financial responsibility and insurance requirements and to also make recommendations for the Committee to consider. In addition to the Inspector Committee members, the Working Group included Paul Roebuck representing TPREIA and Mike Hammel representing TAREI.

  • From the Chair - May 2018

    The Commission held its regular quarterly meeting on Monday, May 7 at our HQ in Austin.

  • Customer Service Matters: How the Agency Has Improved

    Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.

  • Progress Report from Our Agency to Texas:

    In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.

  • The Sunset Review of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board

    The mission and performance of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board are under review by the Legislature as required under the Texas Sunset Act.  The Act provides that the Sunset Commission, composed of legislators and public members, periodically evaluate a state agency to determine if the agency is still needed and to explore ways to ensure that the agency's funds are well spent.  Based on the recommendations of the Sunset Commission, the T

  • To The Consumers and License Holders of Texas:

    The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues.

  • Processing Dates Updated

    In case you missed it we publish our processing dates right here! They are updated every Monday, check them out to get an ETA on your application or renewal! 

  • Broker Responsibility Working Group Appointments Announced

    The Texas Real Estate Commission is pleased to announce the appointment of members to the Broker Responsibility Working Group (BRWG). The BRWG reviews experience requirements and role responsibilities for brokers and makes recommendations to the Commission based on its findings. Members will meet four or five times in the next 10 months to complete the charge given to them by the Commission.  

  • 2nd Annual Residential Realty Summit in Austin

    Monday, April 2 in Austin from 10 AM to 3 PM.

    Join us for our Agency’s 2nd annual Texas Residential Realty Summit. This annual conference focuses on current issues affecting the successful closing of single family residential transactions transaction from an interdisciplinary perspective.

  • Agency Strategic Planning Tour Announced

    AUSTIN, TX - The Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing & Certification Board (TALCB) are pleased to announce our biennial strategic planning listening tour. License holders and the public are invited to participate in the agency’s preparation of its 2019-2023 Strategic Plan by offering input at one of the following sessions:

  • Get CE Credit for Attending a Commission Meeting!

    A real estate license holder may receive up to four hours of continuing education elective credit per license period for attendance in person at a February Commission meeting. 

    To be eligible for the credit, current license holders must: 
    • Attend the meeting in person;
    • Attend the meeting from the start to the end of the proposed rules portion of the posted agenda;
    • Provide photo identification; and
  • Commission Appoints Six to Education Standards Advisory Committee

    AUSTIN, TX – The Texas Real Estate Commission is pleased to announce the recent appointments of six new committee members to the Education Standards Advisory Committee. Sarah Norman of Bryan, Jason Woodward of Amarillo, Felicia Peters of Grandbury, Scott Kesner of El Paso, Rob Cook of Houston, and public member Marcela Gomez of Austin have been appointed as members, with terms set to expire in 2019.