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PLEASE NOTE: Call hold times and email responses have been delayed due to inclement weather. Please see updated information here

For information, contact the TREC Customer Relations Division at (512) 936-3000 or send an email. We welcome your suggestions, on how to serve you better, by submitting the customer service survey.

Mailing address

Texas Real Estate Commission
PO Box 12188
Austin, TX 78711-2188

Office Location

TAKE NOTE: Due to COVID - 19, TREC's offices are currently closed to walk-ins. Thank you for your patience.  

Parking Note: The Capitol Complex is undergoing major renovations. This may affect parking and access to the building. Please check the State of Texas Capitol Complex website for detailed parking information

Texas Real Estate Commission
Stephen F. Austin Building
1700 N. Congress Ave., Suite 400
Austin, TX 78701
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Phone: 512-936-3000 (Call Center: 7:00 a.m. to 6:00 p.m.)

Email Us

General Questions and Information:

Education Certificates, Business Entity Information, Proof of Insurance or Experience and Background History Documents:

Fax numbers

TREC Enforcement Division: 512-936-3809
Financial Services Division: 512-936-3551
Executive Division: 512-936-3788
Public Information Requests: 512-936-3798

Service of Process

Legal documents that name the Commission or staff as a party to a lawsuit or filing Motion for Rehearing must be delivered to Administration & Management Services in person at our physical address, by fax to 512-936-3788, or by email.