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  • Customer Service Matters: How the Agency Has Improved

    Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.

  • From the Executive Director: A Progress Report to Agency Stakeholders

    The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.  

  • The Sunset Review Process and Strategic Planning

    Texas capitol

    Many of you know that the Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing and Certification Board (TALCB) is currently undergoing a review by the staff of the Sunset Advisory Commission. But what is a Sunset review and why is it necessary?

    In the mid-1970s, many states, including Texas, established Sunset laws as a method to introduce an additional level of accountability for state agencies. Here’s a breakdown of how the process works in Texas:

  • Progress Report from Our Agency to Texas:

    In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.

  • Name Management Tool Launched!

    TREC has launched our new Name Management Tool to allow broker license holders to easily manage their names with the agency online and get in compliance with the new advertising rules.

    Published August 2018

  • Required Revisions to Remaining Qualifying Courses

    Deadlines for content revisions to the Real Estate Appraisal, Real Estate Investments, Real Estate Law and Residential Inspection for Real Estate Agents qualifying real estate course topics were adopted and are effective on August 7, 2018 for classroom courses and November 7, 2018 for courses offered through distance education.  If you have not resubmitted your courses for review, you may do so by mailing the

  • From the Chair - Inspectors - May 2018

    The Inspector Committee has had a busy couple of months since it last met in February.  On March 26th, the Inspector Consumer Issues Working Group met to review issues regarding inspector financial responsibility and insurance requirements and to also make recommendations for the Committee to consider. In addition to the Inspector Committee members, the Working Group included Paul Roebuck representing TPREIA and Mike Hammel representing TAREI.

  • From the Chair - May 2018

    The Commission held its regular quarterly meeting on Monday, May 7 at our HQ in Austin.

  • What’s in a Name? Advertising Name Types under TREC Rule 535.154

    Definitions:

    Broker Assumed Business Name (DBA) is another name for the broker’s business that can be used by all sponsored sales agents and brokers associated with this broker. Another name that indicates a broker’s line of business, e.g.  property management or commercial is also a DBA.

  • The Sunset Review of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board

    The mission and performance of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board are under review by the Legislature as required under the Texas Sunset Act.  The Act provides that the Sunset Commission, composed of legislators and public members, periodically evaluate a state agency to determine if the agency is still needed and to explore ways to ensure that the agency's funds are well spent.  Based on the recommendations of the Sunset Commission, the T

  • Improved Communications Options Announced

    To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

     
    We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us:
  • Flexibility Added for Posting a Link to IABS and Consumer Protection Notices

    Effective December 6, 2017

    Since February 2016, you are required to have a specific link for each of these notices in a readily noticeable location on the homepage of your business website. The Commission has adopted amendments to those rules that give you additional flexibility when posting the link to the Consumer Protection Notice. 

  • What Happens To Administrative Penalties?

     (Hint: the money doesn’t fund the Commission)

    Administrative penalties are not revenue -- the Commission doesn’t make money from administrative penalties. Instead, the money goes to a trust account to pay consumers for judgments against a license holder.

  • TREC's Advertising Rules - What You Need To Know

    The effective date of the new rules is May 15, 2018, and we want to make sure everyone is thoroughly prepared for the changes.

    Background

  • Do You Advertise Your Business? Read This!

    Texas Real Estate Commission adopted new advertising rules at its November meeting. These rules are effective as of May 15, 2018, which gives license holders 6 months to comply with the updated requirements.
    §535.154 lays out alternate, assumed business and team name registration requirements and §535.155 lays out the revised advertising requirements. You can read both rules on our website.

  • Don’t Be The One Who Gets Blamed When a Buyer Does Not Get Approval

    Want to avoid a complaint? If you are a buyer’s agent and the buyer needs to get a loan, here are a few tips on how to avoid issues that have led to some complaints to the Commission.

  • SCAM ALERT!

    TREC has been made aware of a scam requesting money from our license holders. The request is sent by text by someone posing as the Texas Real Estate Commission and asks that a specified amount be paid through Square Cash and provides a link to pay the amount (see example texts below).

  • Report Crimes Within 30 Days Or Face Penalties

    Did you know you are required to notify TREC within 30 days if you have been convicted of a crime even if you are already licensed?

  • TREC Benefits for Veterans

    TREC values our active and veteran military service members and their families. We know the process of becoming licensed can be overwhelming.

  • Using Disclosure Forms And Contract Addenda Properly

    Proper Use of Disclosure Forms 

    While a disclosure form is part of most real estate transactions, it is not a contract addendum. Since it is not a contract addendum, it should not be referenced in the “Agreement of the Parties” paragraph“ or otherwise made a part of the contract.

  • From the Executive Director - February 2018

    As the next Commission meeting on Monday February 12th rapidly approaches, there are several issues that loom large and we need to emphasize.  First, this is our year for both strategic planning and rule review, so we will be discussing opportunities to remove any identified barriers or red tape that hinders or

  • From The Executive Director - Inspectors - January 2018

    It was a busy year for the Inspector Committee on the education front. The major accomplishment for the committee was completing the much-needed revision on the SOP Legal and Ethics continuing education coursework, which became mandatory as of September 1 of last year.

  • From the Executive Director - January 2018

    Happy New Year! It’s January and 2018 promises to be filled with important activity. Even numbered years are always a time when the agency must update our 5-Year Strategic Plan and so that means we will have some significant opportunities for additional targeted input from our license holders and the public on general topics and specific areas of current interest.  Look for a list of topics and a schedule of Listening Tour events to be published in February.

  • From the Chair - December 2017

    The Commission met on November 13th for its regular quarterly meeting and it was one of the most productive – and lengthy – that we have had for many years.  Despite its length, we recognized recent accomplishments and achieved some major milestones that we have been working on for over two years.  We began by ratifying a very generous set of accommodations implemented in response to the unprecedented impact of Hurricane Harvey.  Up to six full months of deadline extensions are ava

  • From the Chair - Inspector Committee - December 2017

    The Inspector Committee met in Austin on October 9th and for the first time, the meeting was available to be viewed online in real time. This allowed license holders and members of the public to view the meeting live. This was an initial test run to see if streaming the meeting will be practical. No decision has yet been made about future streaming as TREC staff is continuing to explore options.

  • From the Executive Director - November 2017 - Inspectors

    The new fiscal year started on September 1 and it has already been an eventful year. Hurricane Harvey hit the Texas coast at the end of August and caused unprecedented damage and disruption to those persons living and doing business in that part of the state. In recognition of the hardship caused by Hurricane Harvey, the Commission extended licensing and renewal deadlines statewide for all license holders and applicants with August and September deadlines until October 31, 2017.

  • From the Executive Director - November 2017

    October has just concluded and November is here.  This is always an exciting time with the World Series (How about those Astros!?), Halloween and Dia de Los Muertos, and the beginning of deer hunting season in Texas.   October 31 also closes our State Employee Charitable Campaign month, with new highs reached each year for generosity by our team members.

  • From the Chair of the Inspector Committee

    The full Inspector Committee met on Monday, July 17. On the agenda was a discussion of the pros and cons of continuing to exempt certain education providers from TREC licensure requirements (22 TAC 353.71 and 22 TAC 535.218).

  • From the Chair

    The Commission met on August 7th for its regular quarterly meeting.  Because of the number of bills that passed during the 2017 legislative session affecting the agency’s license holders and the agency’s operations, a large number of draft rules were proposed.

  • From The Executive Director - Inspector Update

    Education is often the focus of the articles written by the Chair or me. This is because improving inspector education has been the focus of the Committee over the last couple of years.

  • Agency Strategic Planning Tour Announced

    AUSTIN, TX - The Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing & Certification Board (TALCB) are pleased to announce our biennial strategic planning listening tour. License holders and the public are invited to participate in the agency’s preparation of its 2019-2023 Strategic Plan by offering input at one of the following sessions:

  • Get CE Credit for Attending a Commission Meeting!

    Receive a minimum of 2 hours and up to a maximum of 4 hours of CE credit for attending the February 12, 2018 Commission meeting in Austin.

    To be eligible for credit, current license holders must: 
    • Attend the meeting in person;
    • Attend the entire meeting (no credit will be awarded for partial attendance);
    • Provide photo identification; and
    • Sign in and out on the class attendance roster for the meeting.
  • Commission Appoints Six to Education Standards Advisory Committee

    AUSTIN, TX – The Texas Real Estate Commission is pleased to announce the recent appointments of six new committee members to the Education Standards Advisory Committee. Sarah Norman of Bryan, Jason Woodward of Amarillo, Felicia Peters of Grandbury, Scott Kesner of El Paso, Rob Cook of Houston, and public member Marcela Gomez of Austin have been appointed as members, with terms set to expire in 2019.

  • TREC Announces Extension For All License Holders Affected By Hurricane Harvey

    In the wake of Hurricane Harvey, the Texas Real Estate Commission and the Texas Appraiser Licensing and Certification Board (the Agency) extended all deadlines for two months for all license holders and applicants statewide with license expiration or application deadlines in August and September. This extension ended on October 31, 2017. 

  • New Commission Appointments Announced

    AUSTIN, TX - Governor Abbott has appointed three new members to the Texas Real Estate Commission; broker members, Jan Fite Miller and DeLora Wilkinson and a public member Micheal Williams with terms set to expire January 31, 2023. These new members will join the Commission for its next regular quarterly meeting in Austin on November 13, 2017. 

  • Testing Provider Closing Testing Centers Due To Hurricane

    Due to Hurricane Harvey, our testing provider, Pearson Vue, will be closing some of the sites in Texas over the next few days.  Site closures keep coming in, and they are reaching out to all candidates via email to let them know that their appointment will need to be rescheduled. 

    Be sure to reach out to our testing provider, Pearson Vue with any questions you may have. 

  • TREC Receives ARELLO Communications Award

    The Texas Real Estate Commission (TREC) is pleased to announce that the agency’s completely redesigned website has been recognized for excellence by the Association of Real Estate License Law Officials (ARELLO) with a 2017 Communication Award.  ARELLO is an international organization of real estate licensing agencies and individuals involved with regulation of the real estate industry globally.

  • Mortgage Fraud Task Force Dissolved, But Interagency Cooperation Remains

    Governor Abbott Has Signed SB 526

    SB 526 abolishes the Residential Mortgage Fraud Task Force established under the Government Code. However, the bill maintains the ability of those agencies who were members of the task force to share information related to mortgage fraud and also protects the confidentiality of any information shared.

  • Added Flexibility for Residential Service Companies (RSCs)

    Governor Abbott Has Signed HB 2279

  • New Brokerage Advertising Rules on the Horizon

    Governor Abbott Has Signed SB 2212

    SB 2212 makes changes to the regulations governing advertising for real estate brokers and sales agents.  

    It removes the current requirement that the advertiser be identified in each advertisement as a broker or agent, and clarifies that an advertisement is misleading if it fails to include the name of the broker, or if it implies that a sales agent is responsible for the operation of a brokerage.