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Residential Service Companies (RSCs) are licensed by TREC to offer residential service contracts (also known as home warranties) to consumers for services related to the mechanical failure or failure of an appliance or household system due to normal wear and tear of an appliance or household system. These contracts are typically offered at the point of sale of a home. The contract can cover a wide range of systems including appliances, plumbing, electrical, pools, and water heaters. Make sure you review each contract and its details before choosing one.  It’s important to note that a residential service company contract is not required when purchasing a home.                            

What is the difference between a residential service contract and a homeowner's insurance policy?

While a homeowner's insurance policy covers loss to your residence and your personal property as a result of things such as theft, weather-related perils (rain, hail, the wind), and fire, it will not typically cover loss to an appliance or household system due to mechanical failure or normal wear and tear. A residential service contract will cover those types of losses but it will not cover damage to an appliance or system caused by those perils typically covered by an insurance policy (theft, fire, rain, etc).

What is the RSC Ombudsman Program?

TREC established the RSC Ombudsman program to assist consumers with issues related to RSCs including claim delays or denials by providing an intermediary between the RSC and the consumer.

If you have any questions or concerns related to an RSC or your residential service contract, please contact our RSC Ombudsman at 512-936-3049.

The following is a list of Residential Service Companies licensed to sell residential service contracts in Texas.

Residential Service Company Company Contact Telephone Number Address

4Warranty Corporation

License Number 167

Joseph R. McCaw (904) 350-9660 10151 Deerwood Park
Building 100, Suite 330
Jacksonville, FL 32256

A Better Home Warranty Company, Inc.

License Number 156

Nancy N. Kolter

(682) 239-9018

P.O. Box 1668
Roanoke, TX 76262

AIG WarrantyGuard, Inc.

License Number 169

 

 

500 West Madison Street, 30th Floor
Chicago, IL 60661

Allied Warranty, LLC
(d/b/a Allied Home Warranty)

License Number 144

Gloria De Leon

(866) 791-1200

P.O. Box 540487
Houston, TX 77254

American Home Guardian, Inc.

License Number 153

Chad Forbush

 

(866) 710-3700 1839 South Alma School Road, #350
Mesa, AZ 85210

American Home Shield of Texas, Inc.

License Number 102

Mark J. Barry, President

 

(800) 776-4663

(901) 537-8000

889 Ridge Lake Boulevard
Memphis, TN 38120

American Warranty Corporation

License Number 179

 

(855) 542-3646 8600 Freeport Parkway, Suite 400
Irving, TX 75063

American Water Resources of Texas, Inc.

License Number 158

Barbara Boyarsky, Vice President and General Counsel

(856) 346-8200 1025 Laurel Oak Road
Voorhees, NJ 08043

AMT Warranty Corp.

License Number 155

Edward B. Lee, Regulatory Manager

(646) 458-7928 59 Maiden Lane, 6th Floor
New York, NY 10038

Anchor Home Warranty, LLC

License Number 170

Andy Fulenchek, Manager (469) 212-2846 8613 Sagebrush Trail
Aubrey, TX 76227

Bankers Warranty Group, Inc.

License Number 180

Roger Lange,
VP Product & Risk Managment
(727) 823-4000 x4909

11101 Roosevelt Boulevard North
St. Petersburg, FL 33716

Broward Factory Service
(Licensed under BFS Contract Division, Inc.)

License Number 125

Crockett Herd, President

(800) 634-0763

(954) 920-9774

3500 North 28th Terrace
Hollywood, FL 33020

BGE Home Products & Services, LLC

License Number 168

Patrick Reeve, General Manager, National Home Services

(410) 918-5448 1409-A Tangier Drive
Baltimore, MD 21220

CNA Warranty Services, Inc.

License Number 178

Kathryn Manny

(312) 822-1173 333 South Wabash Avenue
Chicago, IL 60604

Complete Appliance Protection, Inc.

License Number 162

Andrea Worley

(800) 978-2022 1532 Northeast 96th Street, Suite A
Liberty, MO 64068

Dominion Products and Services, Inc.
(d/b/a Cirro Home Guard)

License Number 154

Kimberly A. Kujbus, Director, Retail Customer Service

(412) 237-4759 P.O. Box 700608
Dallas, TX 75370-0608

Earl's Plumbing, Heating, and Air, Inc.

License Number 172

Frederic J. Popanz

(806) 687-9946 7405 Marsha Sharp Freeway
Lubbock, TX 79407

EFG Home Services, LLC

License Number 157

Jeff Dooley

(800) 527-1984 x 8277 122 West Carpenter Freeway, 6th Floor
Irving, TX 75039

Federal Warranty Service Corporation

License Number 142

Betty Corzo (305) 253-2244 x32140 260 Interstate North Circle Southeast
Atlanta, GA 30339-2210

Fidelity National Home Warranty Company

License Number 149

Billy D. Jensen, President

(800) 862-6837 1850 Gateway Boulevard #400
Concord, CA 94520

First American Home Warranty Corporation

License Number 126

Kristen Swan

(818) 781-5050 x7255 P.O. Box 8030
West Hills, CA 91309

Globe Home Warranty Company
(d/b/a Globe Home Protection)

License Number 147

Frederick Peyton, President

(407) 629-1810 x228 P.O. Box 620395
Orlando, FL 32862

HLWP of Texas, LLC

License Number 160

 

(888) 820-8088

(480) 558-8258

P.O. Box 141
Gilbert, AZ 85299

Home Buyers Resale Warranty Corporation
(d/b/a 2-10 Home Buyers Warranty)

License Number 122

Lynn Vormittag, Broker Services Manager

(800) 795-9595 13900 East Harvard Avenue
Aurora, CO 80014

Home Security Association, Inc.

License Number 121

Robert J. Lehman, President

(800) 367-1448

(608) 231-0010

310 North Midvale Boulevard
Madison, WI 53705

Home Service Club Warranty Corp.

License Number 174

Dmitriy Krupin, Executive Director of Customer Service (800) 601-1009 305 Broadway, 9th Floor
New York, NY 10007

Home Warranty of America, Inc.
(d/b/a Direct Energy)

License Number 137

Marc Roth, Vice President

(888) 492-7359

P.O. Box 850
Lincolnshire, IL 60069-0850

Home Warranty of the Midwest, Inc.

License Number 173

4/20/2016 

(877) 977-4949 112 South Story Street, Suite 200
Rock Rapids, IA 51246

HomeSure of America, Inc.

License Number 135

Sandra C. Finn, President

(800) 327-9787 P.O. Box 551540
Ft. Lauderdale, FL 33355-1540

HWAT, Inc.
(d/b/a Home Warranty Administrators)
(d/b/a Choice Home Warranty)

License Number 1158

Victor Mandalawi, President

(866) 681-3656 90 Washington Valley Road
Bedminster, NJ 07921

Landmark Home Warranty, LLC

 

License Number 159

Bryan Anderson, Chief Operating Officer

(866) 306-2999 P.O. Box 570
Riverton, UT 84065

Nations Preferred Home Warranty, Inc.
(d/b/a Nations Home Warranty)

License Number 128

Sharon Harrison, President

(888) 737-7070

(214) 522-6464

3530 Forest Lane, Suite 330
Dallas, TX 75234

Nicor Energy Services Company
(d/b/a Nicor National)

License Number 148

Dennis Donovan

(800) 373-1100 2019 Corporate Lane, Suite 159
Naperville, IL 60563

Northcoast Warranty Services, Inc.

License Number 164

 

  800 Superior Avenue East, 21st Floor
Cleveland, OH 44114

Old Republic Home Protection Company, Inc.

License Number 134

Maria Silva

(800) 445-6999 x 1166 P.O. Box 5017
San Ramon, CA 94583

One Guard Texas, LLC
(d/b/a OneGuard Home Warranties)

License Number 150

 

(888) 896-0014 20410 North 19th Avenue, Suite 200
Phoenix, AZ 85027

Residential Warranty Services, Inc.

License Number 175

 

(800) 544-8156 698 Pro Med Lane
Carmel, IN 46032

Right Way Warranty, LLC
(d/b/a Right Way Home Protection)

License Number 163

Robert Grant

(855) 500-7929 13201 Northwest Highway, Suite 790
Houston, TX 77040

Service Net Warranty, LLC

License Number 165

 

(812) 258-4700 650 Missouri Avenue
Jeffersonville, IN 47130

Slablock Foundation Warranty, LLC

License No. 176

Tom Westhora

(469) 440-9675 510 Gene Autry Lane
Murphy, TX 75094
TMI Solutions, LLC

License Number 171

Tom Manger   360 Market Place
Roswell, GA 30075

Total Home Shield of Texas, Inc.

License Number 177

Ronald Seruya, President

(800) 545-0402 325 Chestnut Street, Suite 800
Philadelphia, PA 19106

TWG Home Warranty Services, Inc.

License Number 130

Thomas W. Warsop, President

(800) 747-4900

(847) 953-8338

175 West Jackson Boulevard
Chicago, IL 60604

Utility Service Partners Private Label, Inc.
(d/b/a Service Line Warranties of America)

License Number 1157

 

(866) 974-4801 11 Grandview Circle, Suite 100
Canonsburg, PA 15317

Warranty Global Group, Inc.
(d/b/a Global Home USA)

License Number 145

Viki Winiger

(877) 881-2244 15920 Addison Road
Addison, TX 75001-3290

XPD Warranty Group, Inc.

License Number 161

Joseph Shrem, President

(302) 884-6727 1201 North Orange Street, Suite 700
Wilmington, DE 19801