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What You Need to Know to Comply With Our Social Media Rules
09/12/2018 -
From the Chair - Inspector Comittee - September 2018
09/06/2018I want to personally thank all of the inspectors who took time out of their schedules to make the trip to Austin to attend the August 13th Texas Real Estate Commission meeting in person. I know that your time is valuable and the TREI Committee and I always value your input and appreciate your continued interest and involvement.
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From the Chair - September 2018
09/06/2018The extended heat of August has been relieved a bit by rains in early September. I hope the typical market frenzy of summer has moderated a bit so you can focus on your professional development as well.
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AGENCY RECEIVES DISTINGUISHED AWARDS
08/31/2018Austin, TX – The Texas Real Estate Commission and Appraiser Licensing & Certification Board is pleased to announce the agency has won two coveted Association of Real Estate License Law Officials (ARELLO) Communications Awards. One is for the new integrated communications plan, and the other for Board and Commission meeting communications.
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Make Sure Paragraph 21 is Filled Out
08/16/2018The One to Four Family Residential Contract (Resale), like many contracts, contains a “Notices” provision. In that TREC contract, the provision is in Paragraph 21. This needs to be filled out so the parties know where a notice should be sent or delivered to be effective. A license holder should remind their client how important this provision is and ensure, to the extent possible, that it gets filled out fully and accurately.
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Using "Realty" In Team Names
08/14/2018At the Commission Meeting on Monday, August 13, 2018, the Commission adopted changes to the advertising rules (§535.155) allowing Broker team names to include the term "realty," so long as the other requirements for team names are met.
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Customer Service Matters: How the Agency Has Improved
07/23/2018Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.
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From the Executive Director: A Progress Report to Agency Stakeholders
07/12/2018The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.
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The Sunset Review Process and Strategic Planning
06/21/2018Many of you know that the Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing and Certification Board (TALCB) is currently undergoing a review by the staff of the Sunset Advisory Commission. But what is a Sunset review and why is it necessary?
In the mid-1970s, many states, including Texas, established Sunset laws as a method to introduce an additional level of accountability for state agencies. Here’s a breakdown of how the process works in Texas:
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Progress Report from Our Agency to Texas:
06/14/2018In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.
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