The agency has had quite a busy summer and the fall continues to bring a steady stream of challenges. As we continue working through all the issues which arise, especially through the Sunset process, know that we remain fully committed to exploring every effective option available to improve this agency’s performance. First and foremost, our mission has not changed and our dedication to accomplish it in the most effective, efficient and transparent manner is shared by our policymakers and our staff team.
From the Desk
The Commission held its regular quarterly meeting on Monday, May 7 at our HQ in Austin. The Executive Director was delayed for about an hour arriving for the meeting due to air travel delays on Sunday that resulted in a cross-country reroute and pushed his final flight to Monday morning. So our very able Deputy Executive Director and General Counsel Kerri Lewis delivered the Executive Director’s report.
The Inspector Committee met in Austin on January 22nd to discuss a packed agenda. Several inspectors made the trip to Austin for this meeting. I would like to thank everyone who took time out of their busy schedules to attend and I appreciate your important input. Inspector attendance at these meetings is invaluable because it provides the Committee the opportunity to hear the ideas and concerns of inspectors from all over the state. The Committee is meeting again on Monday, February 26th at 10am.
It was a busy year for the Inspector Committee on the education front. The major accomplishment for the committee was completing the much-needed revision on the SOP Legal and Ethics continuing education coursework, which became mandatory as of September 1 of last year.
The Commission met on Monday, May 1st for its regular quarterly meeting. In this legislative season, the Commission had a modest agenda of rules to consider as it awaits the outcome of policy decisions made by our Texas lawmakers. In addition to hearing updates on customer service, license processing, exam administration, complaint investigation and enforcement, and financial matters, other administrative business was also accomplished, including the adoption of our annual internal audit plan, updated appointment of investment officers and the annual review of the Executive Dir
The full Inspector Committee met on April 3 to review the education related rules proposed at the February Commission meeting and discuss any needed changes to those rules prior to their adoption, of which there were none. The Committee recommended the rules be adopted as proposed and the Commission did so at its May 1st meeting. In addition to reviewing the proposed rules, the Committee also discussed the exempt CE providers rule and possible ways improve the process for awarding CE credit from those providers.
I want to personally thank all of the inspectors who took time out of their schedules to make the trip to Austin to attend the August 13th Texas Real Estate Commission meeting in person. I know that your time is valuable and the TREI Committee and I always value your input and appreciate your continued interest and involvement.
The extended heat of August has been relieved a bit by rains in early September. I hope the typical market frenzy of summer has moderated a bit so you can focus on your professional development as well.
The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.
The Inspector Committee has had a busy couple of months since it last met in February. On March 26th, the Inspector Consumer Issues Working Group met to review issues regarding inspector financial responsibility and insurance requirements and to also make recommendations for the Committee to consider. In addition to the Inspector Committee members, the Working Group included Paul Roebuck representing TPREIA and Mike Hammel representing TAREI.