The Inspector Committee met on July 15 for its quarterly meeting. There was a lot on the agenda, as this has been a busy year in our industry. The Standards of Practice Subcommittee is still in the review process and asked the full committee for direction on whether to keep the standards more general or to get specific on a multitude of items. The consensus was to keep them general overall but to update the current standards to meet some newer criteria. The Education Subcommittee has been working tirelessly on creating the new pre-licensure program. The program was proposed to the Comm
From the Desk
The future of the Plumbing Board has been on the minds of many inspectors since the end of the legislative session. As a result of action taken by Governor Abbott, the Plumbing Board will continue until 2021; please be sure to see our article on this to get all the information you need.
This month we published two articles that I thought would be helpful to share with you that reflect some of the required changes outlined in the final report from the agency’s sunset review process.
The 2019 Legislative Session is finished. While there was no legislative action that specifically relates to the regulation of inspectors, the Agency Sunset Bill passed, which deals directly with the regulatory authority of this Agency. Several other bills that impact the licensing authority of all regulatory agencies also passed. The Agency is determining what rules need to be recommended, some of which will likely come before the Inspector Committee at its July 15 meeting.
The Commission met for its regular quarterly business meeting on Monday, May 6th and we had a full agenda. It was my very first meeting presiding as the newly appointed and confirmed Chair, so it was quite an experience getting prepared in the very short period after my confirmation on April 24th. At this meeting, we also welcomed two new Commissioners who were confirmed on May 1st - Barbara Russell of Denton and Chief Deputy Sherriff Jason Hartgraves of Dallas County.
I am thrilled to be able to lead with some great news – because of enhanced staffing, improved training, real-time flexibility in response management, and more precise phone system programming we’ve employed, in recent weeks the average hold times for calls received by the agency’s contact center are under five minutes! Also, the average for all of April was about five and a half minutes, so we are still improving. Our goal is to keep doing so methodically and sustainably.
The Inspector Committee had a full agenda for its April meeting. The meeting was accompanied by the newest appointments to the Inspector Committee, as well as the incoming General Counsel for the Real Estate Commission, Chelsea Buchholtz. There was also significant representation from multiple trade associations and education providers as well.
I would like to begin by publically welcoming the three new members to the Inspector Committee, who were appointed in February. Mike Morgan of Brownwood was appointed as a new inspector member, to serve a six-year term, and Robert John Daehn of Aransas Pass and Dave Motley of Garland were appointed as public members to serve two-year terms. In addition, Lee Warren was reappointed to another six-year inspector term and public member Barbara Evans was reappointed for an additional two-year term. I want like thank all of the inspectors who took the time to submit their applications.
Even without a legislative session, April is always a very busy month. So this year, that is especially true with our agency focused on the final steps of the Sunset review process as well. We greatly appreciate the anticipated improvements this process will bring to the services we provide to the people of Texas and the license holders we also serve. It has always been this agency’s policy to partner with our license holders in order to better serve their clients, the ultimate objective of both the profession itself and our regulatory efforts.
Due to the amount of business we needed to conduct to both meet our obligations to advance the normal work of the Commission, and consider all of the matters highlighted in the agency’s Sunset Report, the Commission met for two days in February. The Texas REALTORS Winter Meeting overlapped our dates, so we had several extra stakeholders in attendance – and they earned CE credit for attending!