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Acronym: 
Customer Relations

Scam Alert! Make Sure You Know If A Message Is From Us

UPDATE: Due to a recent resurgence of SPAM messages being sent out to our license holders, we wanted to remind you of these tips to help keep your information secure!

Scammers or Spammers sometimes try to copy and email and text from messages from TREC or TALCB to trick you into providing personal information. We know this can be confusing and frustrating, and we want to help make sure you don't fall victim to these schemes.

About TREC

The TeTexas State Capitol and Flagsxas Legislature established the Texas Real Estate Commission (TREC) in 1949 to safeguard consumers in matters of real property transactions and valuation services.

How To Make All Your Fee Payments Online

Whether you are applying for a new license, renewing your license, setting up a business entity registration, and more, the best and most secure way to pay Texas Real Estate Commission (TREC) fees is through the agency’s online services portal. Plus, you can pay online whenever is convenient for you—the tool is available 24 hours a day, seven days a week, and 365 days a year.

The following visual explainers show you how to securely make your payments online.

Notice: Phone Outage August 10

Multiple state agencies, including Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board, are experiencing technical difficulties with the services we use to handle phone calls. The phone system is currently down as the Texas Department of Information Resources troubleshoots the issue. All online services remain available, and you can email information@trec.texas.gov in the meantime. Thank you for your patience!

Have You Noticed Longer Hold Times with TREC?

As a result of the healthy Texas real estate market, the agency has seen an increase in new applications and longer hold times.  TREC is committed to providing superior customer service to anyone who reaches out to the agency. Part of that commitment is a dedication to ensure short hold times and quick responses to emails. To ensure the agency is maintaining the highest level of customer service, TREC has hired and is now training additional staff to answer phones and respond to emails.   

Business Entities Inactivation Update - What Happened?

On June 2, 2021, TREC inactivated broker business entity licenses in error.  Upon discovery of the error, staff worked to resolve the issue and all licenses were restored by Friday, June 4, 2021.  For purposes of full disclosure, we wanted our license holders to know the details of what occurred and what we are doing to avoid any similar incident in the future. 

February Commission Meeting Updated Information

Pursuant to section 551.0411 of the Texas Government Code, the Texas Real Estate Commission (TREC) is postponing its February 16, 2021, quarterly open meeting to February 19, 2021, at 9:00 am The State of Texas is experiencing unprecedented snowfall, extreme temperatures, rolling blackouts, and power outages that are catastrophic and prohibitive of conducting the meeting at its posted scheduled date and time.  TREC will take up items posted with the Secretary of State on its February 16, 202

TREC Processing Dates

The Texas Department of Public Safety (DPS) is experiencing technical difficulties affecting turnaround times for FBI fingerprint-based criminal history results. This may result in a delay in processing an application for licensure. DPS is working to fix this issue but has not shared a timeline for resolution.

The processing dates provided below are updated every Monday by 3:00 PM Central Time