In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.
The mission and performance of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board are under review by the Legislature as required under the Texas Sunset Act. The Act provides that the Sunset Commission, composed of legislators and public members, periodically evaluate a state agency to determine if the agency is still needed and to explore ways to ensure that the agency's funds are well spent. Based on the recommendations of the Sunset Commission, the Texas Legislature ultimately decides whether an agency continues to operate into the future.
The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Real Estate Commission staff – recognize your frustrations, and we are committed to solving these issues.
In case you missed it we publish our processing dates right here! They are updated every Monday, check them out to get an ETA on your application or renewal!
The Texas Real Estate Commission is pleased to announce the appointment of members to the Broker Responsibility Working Group (BRWG). The BRWG reviews experience requirements and role responsibilities for brokers and makes recommendations to the Commission based on its findings. Members will meet four or five times in the next 10 months to complete the charge given to them by the Commission.
Join us for our Agency’s 2nd annual Texas Residential Realty Summit. This annual conference focuses on current issues affecting the successful closing of single family residential transactions transaction from an interdisciplinary perspective.
AUSTIN, TX – The Texas Real Estate Commission is pleased to announce the recent appointments of six new committee members to the Education Standards Advisory Committee. Sarah Norman of Bryan, Jason Woodward of Amarillo, Felicia Peters of Grandbury, Scott Kesner of El Paso, Rob Cook of Houston, and public member Marcela Gomez of Austin have been appointed as members, with terms set to expire in 2019.
In the wake of Hurricane Harvey, the Texas Real Estate Commission and the Texas Appraiser Licensing and Certification Board (the Agency) extended all deadlines for two months for all license holders and applicants statewide with license expiration or application deadlines in August and September. This extension ended on October 31, 2017.
AUSTIN, TX - Governor Abbott has appointed three new members to the Texas Real Estate Commission; broker members, Jan Fite Miller and DeLora Wilkinson and a public member Micheal Williams with terms set to expire January 31, 2023. These new members will join the Commission for its next regular quarterly meeting in Austin on November 13, 2017.
Due to Hurricane Harvey, our testing provider, Pearson Vue, will be closing some of the sites in Texas over the next few days. Site closures keep coming in, and they are reaching out to all candidates via email to let them know that their appointment will need to be rescheduled.
Be sure to reach out to our testing provider, Pearson Vue with any questions you may have.