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A Closer Look at the 2019 Legislative Session

The 2019 Legislative Session concluded on May 27. With over 7,000 bills filed by legislators, this session was a busy one.  While the Agency’s primary focus this session was on our Sunset legislation, we did keep our eye on the progress of several bills that could have impacted the Agency in one way or another.

Below is a list the bills that passed and a brief summary of their impact the regulatory authority of the Agency. In case you missed it, we hosted a Facebook LIVE discussing these bills and more. Check out the video below: 

AGENCY RECEIVES DISTINGUISHED AWARDS

Austin, TX – The Texas Real Estate Commission and Appraiser Licensing & Certification Board is pleased to announce the agency has won two coveted Association of Real Estate License Law Officials (ARELLO) Communications Awards. One is for the new integrated communications plan, and the other for Board and Commission meeting communications. The agency will be recognized for these achievements and will make presentations on these topics at the ARELLO Annual Conference on September 28th, 2018.

Using "Realty" In Team Names

At the Commission Meeting on Monday, August 13, 2018, the Commission adopted changes to the advertising rules (§535.155) allowing Broker team names to include the term "realty," so long as the other requirements for team names are met. For example, a team name must still end with the word “team” or “group.” A team name of “John Doe Realty Group” is allowed, but a team name of “John Doe Realty” is not.

Customer Service Matters: How the Agency Has Improved

Good news! TREC and TALCB have implemented a new tool to improve customer service. A new call tree system has been added to our main customer services lines. This new system allows callers to select from a list of options that will direct them to the best available person to address their issue to get the answers or help they need.

The Sunset Review Process and Strategic Planning

Many of you know that the Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing and Certification Board (TALCB) is currently undergoing a review by the staff of the Sunset Advisory Commission. But what is a Sunset review and why is it necessary?

In the mid-1970s, many states, including Texas, established Sunset laws as a method to introduce an additional level of accountability for state agencies. Here’s a breakdown of how the process works in Texas:

Name Management Tool

TREC is pleased to announce our new Name Management Tool!

TREC has launched our new Name Management Tool to allow broker license holders to easily manage all of their business names online and remain in compliance with the updated advertising rules.

To The Consumers and License Holders of Texas:

The Texas Real Estate Commission takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Real Estate Commission staff – recognize your frustrations, and we are committed to solving these issues.