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Improved Communications Options Announced

To Help Improve Response Times and Quality of Communication TREC Is Launching More Ways to Get In Touch With The Agency

 
We know many of you have had a hard time getting through to the agency. We're working every day to improve our response times and customer satisfaction. We are pleased to announce the launch of several new ways to get in touch with us:

    Suitability Questions

    Reasons a License Will Not Issue

    You gave an answer to a question that may prevent you from completing your online transaction. See below for more information.


    Are you trying to renew?

    You answered "Yes" to this question on a first time sales agent application. Do not submit this first time sales agent application if you are trying to renew your license. Please call our office at 512-936-3000 or email us at information@trec.texas.gov for assistance with your online renewal.

    Relationship Management Tool User Guide

    Welcome to the TREC Relationship Management Tool User Guide. This tool allows both sales agents and brokers to easily manage their relationships, online, without delay. This User Guide provides an in-depth understanding of how the tool works, as well as easy to understand, step by step instructions.

    STEP 1 REGISTRATION 

    • If you are a current license agent and have not already registered, you must first register with “My License Services”. It is recommended that you register with your personal email address.