COVID-19 has impacted daily life as we know it. In the midst of this crisis, the Texas Real Estate Commission (TREC) has worked to ensure continued service to license holders and the public while protecting our employees. As a result, our physical offices in Austin are closed to the public, and staff and operations have transitioned to working remotely.
The agency is open for business and continues to provide customer service through email and over the phone at 512-936-3000. Our website, application tracker, license holder lookup with renewal CE information, and online services are available anytime. As always, the staff is ready to assist with applications and renewals of licenses. TREC has provided FAQs for real estate license holders related to COVID-19 and continues to update them as needed.
Due to current increased stress on the agency’s digital infrastructure, you may experience some technical issues with the phone system from time to time. Please be patient and know the staff is here to help. If you cannot get through, please call back or send the agency an email.
Across the state, Texans have come together to stay strong and weather this disaster. TREC is committed to being part of the solution to keep Texas open for business.