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Big Changes to Criminal History Process to Benefit You

Effective January 2, 2020, TREC and TALCB will activate the FBI rap back program for all of the Agency’s license holders.

What is the FBI Rap Back Program?

The FBI rap back program allows TREC and TALCB to receive criminal history information on our license holders in real-time. This replaces the Agency's current practice of performing a subsequent background check at the time of a license holder's renewal.

Responding to a TREC Investigation

The filing of a complaint against a real estate license holder is not uncommon.  In fiscal year 2019, the Texas Real Estate Commissions’ Standards & Enforcement Services Division (SES) reviewed 1,615 complaints filed by consumers against real estate brokers and sales agents and Commission investigators completed 467 field investigations.  

The goal of an investigation is to protect consumers and to uphold the integrity of the real estate profession by gathering the facts necessary to resolve the complaint.

Brokers and Preferred Lists of Service Providers – What’s allowed now? 

TREC recently amended §535.148 (and made conforming changes to §535.220) to strengthen settlement service provider independence and provide clarity about consumer protection issues when a license holder pays funds to or receives funds from another real estate settlement service provider.  TREC has long had rules in place limiting an inspector’s ability to engage in what is commonly known as “pay to play.” However, TREC has not had explicit rul

Agency Seeking Executive Director

The Texas Real Estate Commission (TREC) is hiring a new Executive Director. Our long-serving Executive Director, Douglas Oldmixon, is retiring at the end of March 2020. The Executive Director serves as the agency leader for both TREC and for the Texas Appraiser Licensing and Certification Board (TALCB), and is responsible for organizational culture and day-to-day operations of the agency.

End of Year Customer Service Update

In April of 2018, the Executive Director of the Agency reached out to our stakeholders and to the public to acknowledge that the customer service the Agency was providing was unacceptable, and that we were working diligently to find sustainable solutions to resolve these issues. Since that time, the Agency has made great strides to improve the level of service by employing a holistic approach, including a combination of technological improvements, additional staff, and enhanced process efficiencies.

A Closer Look at the 2019 Legislative Session

The 2019 Legislative Session concluded on May 27. With over 7,000 bills filed by legislators, this session was a busy one.  While the Agency’s primary focus this session was on our Sunset legislation, we did keep our eye on the progress of several bills that could have impacted the Agency in one way or another.

Below is a list the bills that passed and a brief summary of their impact the regulatory authority of the Agency. In case you missed it, we hosted a Facebook LIVE discussing these bills and more. Check out the video below: