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Job Vacancy Announcement


Working Title:
Program Specialist
Division:
TREC Enforcement Division
Job Posting #
2311-11-ENF
Monthly Salary:
$3,510.00 - $3,780.00
State Classification:
Program Specialist I
Class No./ Group:
1570 / B17
Location:
Austin
FLSA Status:
Nonexempt
Work Week:
Monday-Friday, 40 hours/week (Flexible work schedule / Hybrid telecommuting))
Travel:
None
Posting Date:
11/01/2022
Closing Date:
Until Filled
Job Summary:

The Program Specialist position reports to the Enforcement Director and performs routine program-specific work researching, analyzing, and investigating backgrounds, including criminal history and other issues such as unpaid judgments and discipline against other professional licenses. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Explains program specifics and requirements to other staff and the general public.  Assists Program Coordinator related to application & fingerprinting program.

Job Duties:
  • Review and analyze fingerprint results.
  • Prepare Fitness Determination’s, applications, and renewals for case opening and closing.
  • Maintain a caseload of pending Fitness Determinations, application, and renewal files.
  • Disseminate information concerning Enforcement programs and procedures.
  • Works as a team member within the Enforcement Division and performs other tasks as assigned by the Program Coordinator, Team Lead and Director of Enforcement.
  • Perform other duties as assigned
Minimum Qualifications:
  • Bachelor’s degree from an accredited four-year college or university.
  • Two (2) years of full-time relevant program or office work experience.
  • Experience working with the public.

                   Experience can substitute for education on a year for year basis.

Preferred Qualifications:
  • Work experience with paperless filing systems
  • Real estate experience and/or current Texas Real Estate license. (License must be placed on inactive status while employed with the agency.)
  • Knowledge of general legal practices/procedures.
  • Knowledge of Chapter 53, Texas Occupations Code.
  • Two years of experience reviewing and analyzing licenses or researching criminal history for an occupational regulatory agency.
Knowledge, Skills and Abilities:
  • Knowledge of the Texas Real Estate License Act and Rules of the Texas Real Estate Commission
  • Knowledge of general business procedures
  • Skill in applying tact and diplomacy with others to gain cooperation and compliance
  • Skill in providing excellent customer service to both internal and external customers
  • Skill in operating a personal computer with word processing, database, spreadsheet and presentation software
  • Effective grammar, spelling, punctuation and editing skills
  • Effective organizational and prioritization skills 
  • Skill in operating standard office equipment including scanner, fax machine, and multi-line phone
  • Ability to successfully function as a team member and work effectively with team leaders, managers and co-workers
  • Ability to adapt successfully and quickly to change and deliver quality results in a timely manner
  • Ability to communicate professionally by phone and email
  • Ability to work successfully in a dynamic, multi-tasking environment
  • Ability to accept direction or constructive criticism and adapt as needed
  • Ability to consistently present a professional image to both internal and external customers
  • Ability to plan, organize and work independently, as well as within a team environment
  • Ability to exercise sound judgment and discretion
  • Ability to quickly learn and apply the rules and laws pertaining to the program
  • Ability to maintain the highest level of confidentiality
Environmental and Physical Conditions:

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer. 

How To Apply:

To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section or through Work In Texas (WIT).

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Applications will not be considered until all required documentation is received by TREC/TALCB.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 512-936-3604. Applications must be received by the closing date in order to be considered for this posting.

Additional Application Requirements:

Cover letter and resume detailing how your experience ties to the position

Employment is contingent on passing a criminal background investigation that will permit a candidate to access the Texas CJIS System.

Military Crosswalk Information:
Contact:

Human Resources:     human.resources@trec.texas.gov or (512) 936-3604

 

TREC/TALCB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants should communicate requests for disability-related accommodations during the application process to Human Resources.  1-800-RELAY TX (for hearing impaired).

TREC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.

Applicants who possess a valid Texas Real Estate License with be required to place their license in an “Inactive” status.

Only applicants interviewed will be notified of their selection or non-selection.  Resumes will not be accepted in place of a completed application.