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Job Vacancy Announcement


Working Title:
Education Program Specialist
Division:
Education and Examinations Division
Job Posting #
2401-05-EDU
Monthly Salary:
$3,800.00 - $4,000.00
State Classification:
Program Specialist I
Class No./ Group:
U1570 / EE00
Location:
Austin
FLSA Status:
Nonexempt
Work Week:
Monday-Friday, 40 hours/week (Telework may be possible)
Travel:
None
Posting Date:
02/08/2024
Closing Date:
Until Filled
Job Summary:

The Education Program Specialist reports to the Director of Education and Examinations. Work involves reviewing, evaluating, and approving education provider and course applications for the real estate, inspector, and appraiser programs, ensuring compliance with agency statute and rules.  Data entry of complex application information into the agency’s records management system is also required.  Work involves communicating professionally with education providers regarding their applications and analyzing applications for completeness. 

Job Duties:
  • Review and process continuing education (CE) course applications accurately and in a timely manner
  • Evaluate course applications for completeness and compliance with Agency statutes and rules
  • Accurately data enter complex application information into the agency’s database management system
  • Disseminate information regarding agency laws, rules and policies related to the education program to agency stakeholders through professional verbal and written communication
  • Respond to phone and email inquiries in a thorough and timely manner
  • Work collaboratively with the team in support of division goals
  • Perform other duties as assigned
Minimum Qualifications:
  • Graduation from a standard senior high school or equivalent
  • Two (2) years of work experience reviewing, evaluating, or analyzing complex documents for compliance with rules or standards
  • Two (2) years of work experience in complex data entry and retrieval
  • Work experience communicating professionally in person, over the phone and in writing

Note:  Experience may substitute for education on a year for year basis

Preferred Qualifications:
  • Experience in a field related to real estate, inspection, or appraisal
  • Experience in a field related to education
  • Graduation from an accredited college or university
Knowledge, Skills and Abilities:
  • Proficiency in Microsoft Office 365 applications
  • Effective organizational skills
  • Ability to communicate professionally in person, writing, or over the phone
  • Ability to accurately review and evaluate documents for completeness and acceptability based on agency statutes, rules or procedures
  • Ability to accurately input and retrieve complex information in an electronic database management system
  • Ability to successfully function as a team member and work effectively with team leaders, managers and co-workers
  • Ability to willingly accept and incorporate constructive criticism/feedback to improve performance
  • Ability to adapt successfully to change
  • Ability to consistently present a professional image to internal and external customers
Environmental and Physical Conditions:

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer. 

How To Apply:

To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section or through Work In Texas (WIT).

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Applications will not be considered until all required documentation is received by TREC/TALCB.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 512-936-3604. Applications must be received by the closing date in order to be considered for this posting.

Additional Application Requirements:

Please include a resume and cover letter detailing your experience as it relates to this position.

A skills test will be conducted at the time of the interview.

Military Crosswalk Information:
Contact:

Human Resources at (512) 936-3000 or human.resources@trec.texas.gov

TREC/TALCB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants should communicate requests for disability-related accommodations during the application process to Human Resources.  1-800-RELAY TX (for hearing impaired). 

TREC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 

Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment. 

Applicants who possess a valid Texas Real Estate License are required to place their license in an “Inactive” status. 

Only applicants interviewed will be notified of their selection or non-selection.  Resumes will not be accepted in place of a completed application.