Legal Assistant II (2203-19-TALCB)
Job Vacancy Announcement
Serve as a legal assistant in the Texas Appraiser Licensing & Certification Board’s (TALCB) Standards & Enforcement Services Division. Review and analyze new complaints against real estate appraisers and appraisal management companies. Assist attorneys and investigators with case management. Input and maintain database information related to audit and complaint cases. Assist attorneys and investigators in preparing cases for trial. Research and apply applicable statutes and rules.
Graduation from an accredited four-year college or university with major coursework in law or a related field is generally preferred. Experience and education may be substituted for one another.
- Minimum two years of administrative support or legal assistant work experience in a legal, litigation and/or case management setting
- Experience in managing a time-sensitive workload or assisting attorneys with managing a case load using an electronic database to store, track, and manage caseload.
- Experience in answering phones and providing customer service.
- Knowledge of policies, practices, procedures and legal terminology related to court system or the State Office of Administrative Hearings, including the administrative procedures act, the Texas rules of civil procedure and evidence
- Knowledge of legal terminology, principles, procedures, documents and forms
- Knowledge of electronic file and records management and ability to maintain accurate electronic case log to track case progress and statistics
- Knowledge of word processing and other software programs
- Knowledge of business letter writing, grammar and punctuation, and report preparation
- Proficient computer skills in Microsoft Word, Excel, and PowerPoint; and database programs
- Skill in applying tact and diplomacy with others to gain cooperation and compliance
- Ability to research, analyse and apply statutes and rules
- Ability to plan, organize and work independently, as well as within a team environment
- Ability to adapt and multi-task while delivering quality results in a timely manner
- Ability to work effectively in high-pressure situations under strict deadlines with extreme attention to detail
- Ability to communicate effectively in a professional manner
- Ability to plan and arrange workload to meet schedules and deadlines
- Ability to learn the laws, regulations, and rules pertaining to regulation of real estate appraisers and appraisal management companies
- Two years of relevant legal assistant/paralegal experience preferably in a government agency or law firm, corporate counsel office, legal-aid or family legal office
- Experience updating and maintaining electronic records
- Knowledge of Texas Public Information Act laws and corresponding rules promulgated by the Texas attorney general
- Knowledge of the Texas Appraiser Licensing & Certification Act and Texas Appraisal Management Company Act (Chapters 1103 & 1104, Texas Occupations Code) and the Rules of the Texas Appraiser Licensing and Certification Board
- Paralegal certification
- Review and analyse consumer complaints to determine jurisdiction, alleged violations and appropriate course of action
- Accurately maintain audit & complaint information in database to ensure consistent and effective case resolution management.
- Prepare statistical and other data reports using Microsoft PowerPoint, Word and Excel
- Prepare documents related to complaint openings and case resolutions
- Assist attorneys with successful case management and preparation for contested case hearings
- Answer phone calls and respond to e-mails on wide range of case-related issues and inquiries
- Respond to Texas Public Information Act requests under the Chapter 552, Government Code, corresponding Texas Attorney General rules and related agency guidelines
- Resume and cover letter detailing how your experience ties to the position
- Copies of college transcripts and paralegal certificate (if applicable) must be provided at the time of interview
- If granted an interview, provide three professional references, and take a skills test at the time of the interview.
- Employment is contingent on passing a criminal background investigation that will permit a candidate to access the Texas CJIS System.
Environmental & Physical Conditions: Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.
To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section at CAPPS Careers or through Work In Texas (WIT) at http://www.twc.state.tx.us
For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by calling 512-936-3604. Applications must be received by the closing date in order to be considered for this posting. TREC does not accept paper applications.
Submit a DD-214 or DD-1300 (if applicable) to: email@example.com or 512-936-3547 (fax).
Applications will not be considered until all required documentation is received by TREC/TALCB.
Skills test will be conducted at the time of the interview.
Military Crosswalk Information: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Legal.pdf
Tawana Hood, Human Resources at 512-936-3604