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Job Vacancy Announcement


Job Title:
Investigator IV
Division:
TREC Enforcement Division
Job Posting #
2108-22-ENF
Monthly Salary:
$4,500.00
State Classification:
Investigator IV
Class No., Group:
1353, B18
Location:
Austin
FLSA Status:
Nonexempt
Work Week:
Monday-Friday, Remote work is available
Travel:
10%. Must provide own reliable transportation.
Posting Date:
08/19/2021
Closing Date:
ON HOLD
Job Summary:

Investigate violations of The Real Estate License Act, Commission Rules, and Timeshare Acts, Chapter 1102, Texas Occupation Code (relating to inspectors). Work involves complex investigative work.

 We value employee work-live balance and provide our team members incentives that include telework, flexible work schedules, wellness leave incentive, health and retirement programs, 401K, vacation and sick leave paid, holiday pay, and other various benefits.  The Enforcement Division values teamwork and productivity to accomplish our consumer protection mission.  TREC oversees real estate brokerage, inspections, and timeshares.  The agency also provides education and licensing services, as well as regulation and enforcement of state laws.

Minimum Education:

Bachelor’s degree from an accredited four-year college or university. Experience can substitute for education on a year for year basis.

Experience:
  • Minimum three years’ work experience as an investigator or in a related field, which included analysis and report writing as an essential function of the position, or substantial and relevant real estate or state government experience
  • Valid driver’s license (Must maintain license and acceptable driving record throughout employment.)
Knowledge, Skills and Abilities:
  • Knowledge of general real estate industry practices
  • Knowledge of investigative principles, techniques, and best practices
  • Effective verbal and written communication, human relations, and organizational skills
  • Effective grammar, spelling, punctuation, and editing skills
  • Skill in providing excellent customer service to both internal and external customers
  • Skill in operating a personal computer with word processing, database, spreadsheet, and presentation software
  • Skill in applying tact and diplomacy with others to gain cooperation and compliance
  • Ability to effectively investigate complaints of administrative law violations
  • Ability to interpret and apply laws, rules, and regulations
  • Ability to evaluate findings and prepare reports
  • Ability to communicate effectively both verbally and in writing
  • Ability to travel to interviews, hearings, and court proceedings
  • Ability to testify in hearings and court proceedings
  • Ability to plan, organize, and work independently with minimal supervision
  • Ability to work effectively with other employees and the general public
  • Ability to interview and communicate effectively by phone and in person with complainants, respondents, and witnesses
Preferred Qualifications:
  • Minimum five years of experience as an investigator or in a related field, which includes analysis and report writing for a governmental entity
  • Real estate experience or current Texas Real Estate license (license must be placed on inactive status while employed with the agency.)
  • Knowledge of general legal practices/procedures
Job Duties:
  • Conduct investigations of complaints and file well written, grammatically correct, and comprehensive investigative reports, which may include documented evidence
  • Interview witnesses and parties to the complaint in person and by phone
  • Maintain and manage a caseload of pending investigations
  • Testify at administrative hearings and assist staff attorneys in preparation for hearings
  • Acquaint the general public, license holders, attorneys, and others with provisions of The Real Estate License Act, Commission’s Rules, and agency policies and procedures
  • File and research documents at city, county, and state offices
  • Perform other duties as assigned
Additional Requirements:

Resume and cover letter detailing how your experience ties to the duties of the position

Applicants granted an interview, will need to provide three references, including their current job supervisor, a writing sample of 10 pages or less (it can be an excerpt), and any college transcripts at the time of interview. A skills test may also be administered. 

Environmental & Physical Conditions:  Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

To Apply:

To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section at CAPPS Careers or through Work In Texas (WIT) at http://www.workintexas.gov.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by calling 512-936-3604.  Application must be received by the closing date in order to be considered for this posting TREC does not accept paper applications. 

Additionally, all applicants must submit a resume, cover letter, and DD-214 or DD-130 (if applicable) to:  human.resources@trec.texas.gov, 512-936-3547 (fax) or upload it through the TREC CAPPS Careers External Application. 

Applications will not be considered until all required documentation is received by TREC/TALCB.

 

Military Crosswalk Information: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InspectorsandInvestigators.pdf

 

Contact:

Human Resources at 512-936-3604