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Job Vacancy Announcement


Job Title:
Investigator
Division:
Standards and Enforcement Services (TREC)
Job Posting #
2009-02-SES
Monthly Salary:
$4,500.00
State Classification:
Investigator IV
Class No., Group:
1353, B18
Location:
Austin
FLSA Status:
Nonexempt
Work Week:
Monday-Friday, 40 hours/week (flex schedule may be possible after first evaluation)
Travel:
10%. Must provide own reliable transportation
Posting Date:
08/29/2019
Closing Date:
Until Filled
Job Summary:

Investigate violations of The Real Estate License Act, Commission Rules, RSC and Timeshare Acts, Chapter 1102, Texas Occupation Code (relating to inspectors). Work involves complex investigative work.

Minimum Education:

Bachelor’s degree from an accredited four-year college or university. Experience can substitute for education on a year for year basis.

Experience:
  • Minimum three years’ work experience as an investigator or in a related field, which included analysis and report writing as an essential function of the position, or substantial and relevant real estate or state government experience
  • Valid driver’s license (Must maintain license and acceptable driving record throughout employment.)

Knowledge, Skills and Abilities:

Knowledge of general real estate industry practices

  • Knowledge of investigative principles, techniques, and best practices

  • Effective verbal and written communication, human relations, and organizational skills

  • Effective grammar, spelling, punctuation, and editing skills

  • Skill in providing excellent customer service to both internal and external customers

  • Skill in operating a personal computer with word processing, database, spreadsheet, and presentation software

  • Skill in applying tact and diplomacy with others to gain cooperation and compliance

  • Ability to effectively investigate complaints of administrative law violations

  • Ability to interpret and apply laws, rules, and regulations

  • Ability to evaluate findings and prepare reports

  • Ability to communicate effectively both verbally and in writing

  • Ability to travel to interviews, hearings, and court proceedings

  • Ability to testify in hearings and court proceedings

  • Ability to plan, organize, and work independently with minimal supervision

  • Ability to work effectively with other employees and the general public

  • Ability to interview and communicate effectively by phone and in person with complainants, respondents, and witnesses

Preferred Qualifications:
  • Minimum five years of experience as an investigator or in a related field, which includes analysis and report writing for a governmental entity
  • Real estate experience or current Texas Real Estate license (license must be placed on inactive status while employed with the agency.)

  • Knowledge of general legal practices/procedures

Job Duties:
  • Conduct investigations of complaints and file well written, grammatically correct, and comprehensive investigative reports, which may include documented evidence
  • Interview witnesses and parties to the complaint in person and by phone

  • Maintain and manage a caseload of pending investigations

  • Testify at administrative hearings and assist staff attorneys in preparation for hearings

  • Acquaint the general public, license holders, attorneys, and others with provisions of The Real Estate License Act, Commission’s Rules, and agency policies and procedures

  • File and research documents at city, county, and state offices

  • Perform other duties as assigned

Additional Requirements:

Resume and cover letter detailing how your experience fits the duties of this position

Environmental & Physical Conditions:  Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

To Apply:

Submit a complete (no blanks) State of Texas Employment Application along with a cover letter, resume, and DD-214 or DD-1300 (if applicable) to:  human.resources@trec.texas.gov or 512-936-3547 (fax).  Applications may be submitted via WorkInTexas; however, the additional documents must be submitted to Human Resources prior to being considered for an interview. 

Applications will not be considered until all required documentation is received by TREC/TALCB.

Military Crosswalk Information: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InspectorsandInvestigators.pdf

Contact:

Tawana Hood, Human Resources 512-936-3604