Residential Service Company Bond

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Frequently Asked Questions

A residential service company is paying me a fee to advertise for it. Do I have to disclose that fee to my client and use a TREC form?

Yes and yes. You must also provide the client with the TREC Disclosure of Relationship with Residential Service Company form (RSC-2).

A residential service contract is part of a transaction but I am not getting paid by the residential service company. Do I still have to use the TREC Disclosure of Relationship with Residential Service Company form (RSC-2)?

No.

Does the use of the TREC Disclosure of Relationship with Residential Service Company form (RSC-2) apply to both sale and lease transactions?

Yes.

I have a residential service contract and need my toilet repaired. Can TREC help me with that or should I just call a repairman?

No, your contract first requires you to contact the residential service company to request service. They will instruct you on your contract procedure for obtaining repairs. If you have a problem with your residential service company’s response, then you should contact TREC’s residential service ombudsman at (512) 936-3049.

Is a residential service company required to be licensed to sell residential service contracts in Texas?

Yes. See the general information and forms available on the TREC website.

Is a “residential service contract” the same as a “home warranty”?

Yes, both terms refer to the same product.

Is the Disclosure of Relationship with Residential Service Company form required for every transaction?

No. This form (RSC-2) is required only when a residential service company agrees to pay a license holder for a service provided to or on behalf of the company. The form should indicate which license holders have received or will receive the payment. If a license holder is not receiving a payment from the company, this should be noted as well.

Do I need to go to Texas to be fingerprinted?

No. If you reside outside the service area of MorphoTrust you may request a Hard Card to get fingerprinted. A TREC-specific Hard Card must be obtained from TREC because it contains coding required by the DPS and FBI. MorphoTrust has details on how a Texas Non-resident can complete the fingerprinting process using a Hard Card.

Does Deferred Action for Childhood Arrivals (DACA) status qualify as a lawfully admitted alien?

No. An individual with DACA status does not meet our licensing requirements as a lawfully admitted alien. The US Citizenship and Immigration Services (USCIS) Department website specifically states that deferred prosecution does not provide lawful status to a DACA recipient. Receiving a social security number and card does not provide lawful status to a DACA recipient, it merely provides proof of the work authorization granted by USCIS. To be considered a lawfully admitted alien, you must have a green card or Permanent Resident card.

Does Texas have reciprocity with any other state?

No. Texas does not have reciprocity with any state. To become licensed, you must satisfy all current Texas licensing requirements.

I am a broker licensed in another state and would like to apply in Texas. Can I apply online?

No. To apply as an out of state broker, you must submit the paper Application for Broker Licenseby an Individual along with requested documents and the applicable fee.

I passed one section of the exam and my application has expired. Will I need to take both sections of the exam when I reapply?

Exam results for each section of the exam are valid for one year from the passing date. If you reapply less than one year from passing one section of the exam, you will not need to retake that section. Both the State and National sections of the exam must be passed before the application expiration date.

My real estate application was filed with a name that is different than the name on my government issued ID. Will this prevent me from taking the exam?

Yes. The name on your government issued photo ID must match the name on your real estate license application. If the names do not match, please submit a name change request. Include your name as it appears on the application, a copy of your government-issued photo ID, and your telephone number to TREC.

Online Services is not accepting my temporary password. What do I do?

Copy the temporary password from the email message you received when you registered. Paste it into the “Online Services – Login and Registration” web page when you log in. You will be prompted to create a new password of your own. Once you create your password, you must save it to have future access to your online account.

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