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Job Vacancy Announcement


Job Title:
Document Services Technician IV
Division:
Information Technology Services
Job Posting #
2208-33-ITD
Monthly Salary:
$3,125.00
State Classification:
Document Services Technician IV
Class No., Group:
0183; A15
Location:
Austin
FLSA Status:
Nonexempt
Work Week:
Monday-Friday, 40 hours/week (Hybrid telecommuting is available)
Travel:
None
Posting Date:
08/03/2022
Closing Date:
Until Filled
Job Summary:

Review, Process and Scan all incoming mail/documents for TREC and TALCB. Assisting with maintaining Agency’s records.

Minimum Education:

High School Diploma or Equivalent

Experience:

2 years of clerical experiences with processing and routing incoming mail; document imaging and record keeping experience. 

Knowledge, Skills and Abilities:
  • Knowledge of general business procedures and use of standard office equipment
  • Ability to use a personal computer (Microsoft Office software application, Word, Excel, and Outlook)
  • Ability to successfully function as a team member and work effectively in a team base environment with team members.
  • Ability to retrieve information and input information using agency data bases 
  • Demonstrates effective communication with internal customers as well as external customers in person, phone, correspondence and or emails.
  • Ability to adapt successfully to change
     
Preferred Qualifications:
  • Experience using Licensing Management System
  • Experience with Mail Procedures
  • Experience using Electronic Record keeping data base
  • Experience working with government/ state records keeping.
  • Experience running reports and tracking information. 
  • Experience preforming quality control of documents 
     
Job Duties:
  • Open and route incoming mail/documents within proper timeline and with a high degree of accuracy for other departments within agency.
  • Processing and batching check/ money order with documents with accuracy.
  • Track all incoming mail /documents daily (money /non money mail).
  • Run reports upon request from data base.
  • Retrieve information using Versa Data Base.
  • Able to retain information regarding fees and other changes to documents.
  • Prepare departmental documents for accuracy (Receipts Logs, Warrant Log, Manual Deposit Spread Sheet, and scan tally sheets etc….
  • Answer questions from staff concerning fees, documents, and mail procedures.
  • Work on assigned imaging projects/agency’s records.
  • Performs quality assurance of documents 
  • Scan incoming documents for conversion to electronic imaging. Routing documents to Network drive as well as scanning and uploading documents into the Neubus. 
  • Maintain equipment in work area.
  • Performs other duties as assigned
     
Additional Requirements:

Environmental & Physical Conditions:  Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 40 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

To Apply:

To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section at CAPPS Careers or through Work In Texas (WIT) at http://www.twc.state.tx.us.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by calling 512-936-3604.  Applications must be received by the closing date to be considered for this posting. TREC does not accept paper applications. 

Submit a DD-214 or DD-1300 (if applicable) to: human.resources@trec.texas.gov or 512-936-3547 (fax). 

Applications will not be considered until all required documentation is received by TREC/TALCB.
 

Military Crosswalk Information: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Contact:

Human Resources at 512-936-3586