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Complaints
Complaints/Consumer Info. Main Page
How to File a Complaint
Disciplinary Actions
Enforcement FAQs
Whom TREC does NOT regulate
Real Estate License Act
TREC Rules
Consumer Information
Consumer Alerts!
A Guide for Buyers and Sellers of Real Estate
Real Estate Recovery Trust Account (formerly Recovery Fund)
Model Application for R.E. Recovery Trust Account
R.E. Inspection Recovery Fund
Model Application for Inspection Recovery Fund
General FAQs (Frequently Asked Questions)
Enforcement FAQs
Fair Credit Reporting Act
Residential Service Company Program
TX Homebuyer's E-Guide: Real Estate Center website
Federal Consumer Information Center
HUD Fair Housing Information
Predatory Lending
Moving? Please see ProtectYourMove.gov
Home Buying and Selling: U.S. Dept. of HUD web site
U.S. EPA web site
The US Consumer Product Safety Commission
Consumer's Guide to Mortgage Finance
Texas Real Estate Center local market reports
US Dept of HUD Market Reports
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Complaints & Consumer Information Main Page


Complaints

The procedures for filing a complaint, as well as data on past disciplinary actions taken by TREC, can be found in the "Complaints" side menu to the left.


Consumer Information

The Texas Real Estate Commission (TREC) is the state agency responsible for licensing real estate professionals in Texas.

TREC is here to assist and protect consumers of real estate services by requiring that all real estate brokers and salespersons meet and maintain specified levels of education to hold a license to act as a real estate agent. Agents are required to follow the provisions of the Real Estate License Act and the Rules of the Texas Real Estate Commission in all transactions and deal with the public in a competent and honest manner. The Commission also licenses real estate inspectors, residential service companies, real estate schools and registers timeshare properties.

To learn more about the complaint process:
Texas Association of REALTORSí Complaint Article
TREC Flow Chart


Do you need to choose a real estate salesperson or broker?

TREC has a very helpful Guide for Buyers and Sellers of Real Estate in Texas, and there is a Homebuyer's Guide provided by The Real Estate Center at Texas A&M.

Buyers and sellers of property should make certain that real estate professionals with whom they deal are legally qualified to offer brokerage services and are licensed by the Texas Real Estate Commission. Information on all licensees can be found by doing a Licensee Info Search, which is accessible at the top of any page of the TREC web site.

Should you hire a home inspector?
See this one page guide from HUD, called, For Your Protection: Get a Home Inspection
Excerpt: "A home inspection gives the buyer more detailed information about the overall condition of the home prior to purchase. In a home inspection, a qualified inspector takes an in-depth, unbiased look at your potential new home to...."
Concerned about Mold in the Home?

For information about homeowners insurance or related mold issues, please visit the Texas Department of Insurance site and click on "Consumer Help." For the EPA's publication, "A Brief Guide to Mold, Moisture, and Your Home", see http://www.epa.gov/iaq/molds/images/moldguide.pdf (this is a PDF file, so you will need Adobe Acrobat Reader on your computer).

Who Pays Judgments Made Against Licensees?

TREC maintains two recovery funds, which are used to pay judgments taken by consumers against its licensees or registrants. The Real Estate Recovery Trust Account (formerly Recovery Fund) is available to consumers harmed by brokers, salespersons, or registered Easement Or Right-of-Way agents. The Real Estate Inspection Recovery Fund provides a similar remedy for consumers holding an unsatisfied judgment against a real estate inspector.

Need Information about Home Warranties?

To learn about the providers of these warranties, and their regulation, please visit TREC's Residential Service Company Program page.

See our Frequently Asked Questions page to address many other consumer-related issues.




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